Our Services | Employer | Employee | GP & Consultant
Our case management expertise is crucial in successfully returning people back to work more quickly for the benefit of the employee and the employer.
Our core service is based upon a requirement for a personal INA (Initial Needs Assessment). This can be by teleassessment or in more complex cases, by visit. A comprehensive CARE plan is developed by a medically-qualified Case Manager which is clear, simple and goals focussed. As part of this process, we use a vocational pathways guide to help establish targets, which are regularly reviewed and reported on.
For the employer, the costs of temporary staff can be high and the additional workload on others can result in further risk of absence. The legislation on Disability and Discrimination and the response of GP in absence management are all areas of concern for employers in managing the return to work. The employer’s rights to get staff back into work are complicated by the lack of independent review, focused case management and milestones for review, all of which can support decision-making for the HR team.
For the employee, prolonged absence can make employees feel abandoned, suspicious and frustrated. HR functions can often be remote and nervous about intervening on a regular basis. As a result, regular communication can break down and barriers can be created. The recovery period is therefore unnecessarily protracted. The employee maybe feels despondent and less inclined to consider getting back to work.
For the GP and the Consultant, an absence rehabilitation strategy supports their recommendation and provides additional resources to help their patients back to as full a recovery as possible, often fast-tracking treatments for the benefit of the employee.
Absence management is a valuable tool for assessing each case in terms of pro-active rehabilitation and estimating the benefits of an accelerated recovery through rehabilitation management.
