Keys to Success | Our People | Our Processes | Our Philosophy
At Absence CARE we focus on the human dimension in the aftermath of an accident. The quality of our people is critical to achieving higher standards of accelerated recovery for our clients and exceeding the service level expectations of our customers.
As an accredited Investor in People we work hard to provide clear and continuous professional and personal development for all.
Our qualified Case Managers are all members of CMSUK and build strong patient relationships via:-
- An holistic assessment of the accident impact on daily activities and vocational recovery.
- Devising a comprehensive and fully-considered CARE plan.
- Early implementation of the plan using appropriate resources and expertise.
- Setting expectations and formulating goals against which outcomes will be measured.
- Monitoring progress and keeping all parties informed.
Our experienced administration and support team works closely to ensure we are continually meeting our service level agreements and providing value added management information reporting.
Our extensive treatment providers database of over 1,100 providers is audited and updated annually and provides:-
- Physical aids to promote healing, confidence and independence.
- Home help and carer support.
- Private treatment, such as physiotherapy and chiropractic.
- Counselling.
- Psychological assessment.
- Private surgery.
- Vocational appraisal.
Treatment disbursements are charged at cost.
